Technological innovation Transfer Case Study instructions Darren Butterfield Pathfinders for Independent Life, Incorporation.


Pathfinders for Independent Lifestyle, Inc., a nonprofit firm, was founded following the passing from the Us citizens with Disabilities Function (ADA. ) Pathfinders gives info and assistance to elderly and disabled individuals and the caregivers on how to live simply because independently since possible. Its key benefit is to Promote Self-sufficiency. The culture within Pathfinders is one of warm and friendly support. Pathfinders’ IT authority proposed the project to be able to design and build a community system that may provide protection for delicate data, info storage, Access to the internet, email gain access to, updated programs and components, and end user training. Altering the environment would likely influence the organizational structure and even culture of Pathfinders. That paper discusses the company changes that occured expected a change in technological innovation.

Engineering Transfer

Technological innovation shift identifies activities that experience the aim of developing measurable process advancement from the adoption of new methods. Aiding engineering reduces often the hole experienced by impaired and aging population individuals through accomplishing everyday living. Some connected with these technologies are text telephones, Braille computer watches, infrared pointing devices, unnatural limbs, and assistive application. Introducing and encouraging often the use of these types of technologies and many others to help Pathfinders’ consumers, is a new liability from the independent lifestyle specialists.

The particular independent dwelling specialists support the customers in discovering the assistive technologies required, applying regarding funding to purchase this technologies, and educating the general public on the a variety of technological innovation readily available. However to give its companies to their consumers, Pathfinders experienced in order to adapt to present facts technologies.

A Strategy regarding Technology Transfer

Recognition of typically the relationship between technology copy and process enhancement is usually fundamental to Pathfinders’ way of change. Technological innovation cannot end up being altered without some impact on the approach or staff that use often the technological innovation, be it an boost in output, a elimination in cost, or the essential change in procedure. A new amount of key concerns had to be addressed for the technology in order to be successfully transferred. These are divided into a few categories; technology issues, procedure changes, and changes inside traditions.

Technology Issues

Pathfinders will join the Information Age by installing, fresh desktops, file servers, multilevel ink jet printers, a local place network (LAN), and Net access. This installation approach required getting ready the PCs before supplying them to be able to Pathfinders, then a vacation in the office site to be able to build the particular network and even deploy typically the gear. Typically the PCs have been standardized in Microsoft apps. Following often the installation of the system, etc., training on typically the technique software was offered. With all the installation of the particular infrastructure complete, each impartial living professional and often the executive director experienced the personal computer, email, and Internet access.

Designing together with building a training center given the chance for anyone to be able to come in and pay attention to extra about computers and workplace application software. Pathfinders given some basic training courses. Additionally, personal computer books have been offered use with the personal computers to learn using typically the programs. Access to the Internet was provided. Funding was allocated through national funds to support often the changes around technology.

Course of action Changes

Ahead of the technology alterations, there were single 2 stand-alone PCs designed for use by the staff, these kind of PCs were very aged, jogging DOS software. Staff members had been forced to discuss the PCs or maybe use typewriters to perform correspondence. Info was preserved on Darren Butterfield with hardcopy. Entry to the Internet regarding investigate was accomplished by way of going to the nearby library, which consumed valuable resources of time in addition to staff. Deploying the fresh infrastructure substantially changed this way the employees functioned. The changes in system presented real-time access to the World wide web, consumer info, and enhanced data stability.

Changes in Customs

Previous to the deployment associated with technology, the employees were being equal in their knowledge connected with using the available tools from Pathfinders. With the particular delivery of their community, a good requisite change took place inside of automobile dynamics. A atmosphere involving resentment developed due to the disproportion of knowledge and amount of work. Some of the workers went out in their way to grasp the growth within technology therefore, bettering themselves and their job processes. They pursued typically the educational opportunities presented to be able to them by Pathfinders together with enhanced their understanding connected with computer applications. Output for these individuals increased, causing an increase in satisfaction by Pathfinders’ people.

Conversely, there was a new community of employees, who required a stance throughout not necessarily excepting these improvements. These individuals spent much of their time period complaining the fact that they could not carry out the work using often the tools provided, as well as consistently requested help from the particular employees of which understood the particular technology. Protection systems had been employed in order to justify their particular reactions towards the new technologies. These staff members seen this technology change as a risk and wanted nothing to perform with improving their very own processing skills or their very own work environment. However, as training and practice in using often the improvements to this technology developed, acceptance commenced to increase and even level of resistance began to decrease. Transform is difficult in all agencies but to keep in business Pathfinders was first forced to change using the times.

Pathfinders functions count heavily on federal allow funds. Each season Pathfinders have to forecast how of which funds will be expended and report that typically the goals of the previous year have been recently fulfilled. The Federal reporting program began as a good hardcopy report that progressed to an online reporting system. Minus the changes in technology, Pathfinders would certainly find it difficult to apply for Fed grant dollars or record their payment.


Careful thought was employed in order to establish if the change inside IT infrastructure seemed to be justified within the Pathfinders corporation. Potential obstacles were determined and anticipated. One involving those obstacles was the particular affect that a enhancements made on technology would have on the company culture associated with Pathfinders passages the development in customer service. Pathfinders identified that resistance to change and fear played a role in the effectiveness involving the adjust. Additionally, Pathfinders identified the fact that as the particular staff moved over the understanding curve, acceptance from the technologies increased and anxiety about typically the technology decreased.

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